F . A . Q .
FREQUENTLY ASKED QUESTIONS
Where is your jewelry produced?
K Kay Designs jewelry is produced by myself (and a small jewelry team during busy seasons), in my MN studio using traditional jewelry metal-smithing techniques.
What metals do you use?
The most common metals used in K Kay jewelry designs are Argentium Silver, Sterling Silver, 14K Yellow Gold-filled, 14K Yellow Gold, and 14K White Gold. All jewelry for sale has the metal used to create it in the description of each piece.
What stones do you use?
I use several different precious and semi-precious stones. I do my best to ensure they are ethically sourced. All listings will have stone dimensions and types.
In my OOAK (one of a kind) line, I often use agates that have been tumbled from the mountains in the West, but, I also am known to just pick up a cool rock / stone that I see laying on a hiking trail and design a piece of jewelry that is truly one of a kind and irreplaceable.
Do you provide gift wrapping?
At this point I do not offer gift wrapping. BUT, your jewelry will come nicely packaged in a gift bag or box, depending on the item purchased.
Can I use multiple coupon codes?
Sorry. Only one coupon per order. Coupons are not available on sale items.
How do I find my ring size?
If you are hesitant at all about your ring size, please locate a reputable jeweler to have them size your finger for you.
Wider bands and stackable rings of three or more require a larger ring size. I recommend ordering a half ring size up for stackable rings with thin bands. With very wide bands, a full size up is usually best. If you are in doubt, please contact customer service.
* A special note on ring sizing…your accurate ring size can vary significantly when your hands are too hot or too cold, so it is very important that you size your finger during a neutral temperature time of day.
What if my ring doesn’t fit?
Please contact firstname.lastname@example.org to discuss sizing questions. There are many variables to ring sizing, for example, some semi-precious and precious stones cannot take heat from a torch. Therefore, I will need to talk with you prior to sending it/them in for sizing.
Ring re-size pricing varies on metal and length of time needed. I can give you a quote on time and materials based on your sizing needs.
The jewelry I’m purchasing is for a gift. Can you ship directly to my recipient?
Wow. How sweet are you?? Yes, shipping can be made directly to your recipient. Just make sure the shipping address is the address you want it to go to.
What type of packaging does your jewelry come in?
I use either a jewelry pouch or gift box, depending on the item. Some sterling silver jewelry gets shipped in a sealed plastic bag to help prevent it’s natural tarnish.
Please check out my Jewelry Care section on best ways to keep your jewelry looking it’s best!
Do you offer discounts?
My jewelry is priced for quality and value, but I do run discounts at various times of the year. Make sure you sign up for my newsletter list for private discount codes and offers throughout the year.
Do you offer Wholesale?
I do! Please contact email@example.com